The second-hand marketplace Users Express Anger Over Sizing Changes
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for female and kids' apparel without notifying all users about the change.
Online Platforms Backlash
Countless users and merchants are posting online saying Vinted listings now show a different size category than originally posted due to the recalibration.
The platform stated the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and manually change the size where appropriate, resulting in member annoyance.
Measurement Approach Changes
Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but is now a UK 16-18.
User Experiences
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Necessary Adjustments
Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she said.
Platform Context
The platform boasts over 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: last year, the platform withdrew an update regarding delivery choices following member complaints.